How to Fix a Window that Keeps Sliding Down (Won’t Stay Up)?

Why your window keeps sliding down and won’t stay up?

Your window keeps sliding down and won’t stay up because either one or both of the window balances have fallen loose from the sash or the balances are still connected but not working properly. A bad or dirty window frame is another reason your window keeps sliding down and won’t stay up.


window stuck


Loose balances

Do not try to keep a window open by propping it up; rather, restore it to function as it should. Hidden weights are used in counterbalance systems, built into windows, and attached to the window sash by ropes. When the sash is raised, the weights maintain their equilibrium, preventing it from falling. If the ropes fail, the weights will fall, and the sash will not be able to maintain its position on its own. This issue can be swiftly fixed, provided that you have assistance.


Broken frame

In addition to serving a practical purpose, Windows can either enhance our homes’ aesthetic value or detract from it. For instance, wooden windows that have been in touch with moisture for an extended period, such as because of a leak or gaps in the wall or roof, are more likely to rot and decay. Because of this, the wood underneath will eventually rot, jeopardizing the window frame’s effectiveness and allowing mold to grow.


Balances not working properly

Spring balances are used in your windows to help raise and lower the window sash and keep it raised. When you have trouble lifting the sash, or it no longer stays open without the assistance of a prop, one or both of your spring balances may have a damaged spring or cord, and replacement is required to restore the window. Repairing a window spring balance requires no special tools and may be completed on your own unless you have a particularly large window that may require four hands instead of two.


How to fix a window that keeps sliding down and won’t stay up?

You can fix a window that keeps sliding down and won’t stay up by tightening the spring, using a balance friction spring, and by fixing the counterbalance issue.


Tightening the spring

To fix your window spiral tension, you can use the following steps below.

  1. Raise your window and check out what’s underneath it. If a little opening looks like the letter “T,” then the window in question is a sprial tension window, and the problem can be remedied by winding the spring tighter.
  2. Go out and purchase a tool for spiral balance tension. These tools can be found at various hardware stores in the area. Make sure to jot down the model of your windows, as many types of tools are available for different window manufacturers.
  3. Place the tool in the hole in a perpendicular manner and wrap the hook end of the rivet around the “T” shaped portion of the rod.
  4. To tighten the rod, turn the tool to the right several times or even a few times. As you continue to tighten, you will start to feel the stress in the spring.
  5. Take the tool out of its holder and slide the window to the top. Check to see that it does not go in the wrong direction. If the sliding does not stop, you should tighten the rod further.


Balance Friction Spring

To use a balance friction spring, follow the guide below.

  1. If the window is made of wood, you must purchase a balance friction spring.
  2. Bring the window down so you can reach the opening at the top.
  3. Insert the balance friction spring into the space between the window frame and the glass. The tab at the top of the spring must be positioned to rest on the top of the window jamb.
  4. Place a small nail in the hole on the spring’s tab, and secure it with a nut. Hammer it in until the nail is flush against the surface. The vast majority of springs come with nails already attached, but if yours does not, you can use a steel wire nail instead.
  5. Move the window up and down using the slider. The tension created by the spring will be added between the frame, and it will maintain the window in the position that you have it set in.


Fixing the counterbalance

You need to fix your counterbalance issue if you want your window to stay up. Here is a guide to follow to fix this.

  1. Insert the flat edge of a small pry bar between the window stops on the frame’s left and right edges. After releasing them, place them aside. Window stops are narrow vertical strips of trim molding that run along the sides of a window frame, and they abut the front edges of the window sash to form a track that keeps the sash in the frame. Once removed from the frame, place the sash aside.
  2. Locate the access panels on the track’s lower left and right sides, where the sash was previously removed.
  3. Remove the screws to remove the panels. If there are no panels, pry up and remove the frame’s left and right side trim molding. This is the molding that frames the window on the wall face. Remove the weights from the hollows on each side of the window.
  4. Measure the height of the entire window frame and then double it. Cut two lengths of rope to the same length. Attaching a heavy nail or screw to the end of a length of rope serves as a temporary weight.
  5. Drop the object over the pulley located at the upper right of the window frame and allow it to fall through the hole to the bottom. A lengthy rope tail should be left dangling outside the pulley.
  6. Pull the object through the opening. Unfasten the object, tie the rope to the loop on one of the weights, and insert the weight through the opening. Replicate on the other side.
  7. Place the window sash on the window sill and have someone stabilize it. Do not hoist the weight, but draw on the right rope tail via the pulley until the strain is felt.
  8. Mark the rope approximately five inches away from the pulley. While lowering the rope and raising the load, cut it at the mark. Remove any surplus. Pass the end of the rope through the slotted opening on the upper right side of the sash while maintaining a firm grasp on the rope. Use small screws or nails to fasten it to the window sash. Replicate on the other side.
  9. To fill the gaps, replace the access panels or window frame molding. Insert the sash within the frame. If possible, reattach the window stops using the original nails.


Why your double-hung window keeps sliding down and won’t stay up?

The reason your double-hung window keeps sliding down and won’t stay up is because of a faulty, disconnected, or misaligned balance shoe or the pivot bars are already damaged. A damaged balance system is another reason your double-hung window keeps sliding down and won’t stay up.

One of the reasons people choose to install double-hung windows in their houses is because they allow more airflow possibilities than other types of windows. The failure of the top sash of a double-hung window to remain in the raised position, on the other hand, can result in several issues, including the entry of insects and other debris into the house, as well as a potential threat to one’s safety. In this post, we will discuss the several solutions available to address a problem of this nature.


How to fix a double-hung window that keeps sliding down and won’t stay up?

You can fix a double hung window that keeps sliding down and won’t stay up by adjusting the detached balance shoe or repairing the window balance system.

Follow these steps to adjust a detached balance shoe:

  1. Find the balance shoe in the exterior frame of the window’s casing. The balance shoe is normally pushed to the bottom of the frame in the case of dropped windows.
  2. The tilt pin is located near the bottom of the window sash. The tilt pin must fit inside the balance shoe for the window to function properly.
  3. Look at the balance shoe. It’s in the locked position if it has a “U” form within it. However, you want the shoe unlocked, so use a flathead screwdriver to rotate it until it resembles a “C.”
  4. With your screwdriver, guide the shoe up the frame until it’s within a few inches of the unattached sash. Return the shoe to its original position.
  5. Return the sash to its original position and re-engage the tilt pin with the balancing shoe.
  6. To be extra sure, unlock the top of the sash and tilt it inward as if washing the window. Knock on the place you just reconnected a few times, then lock the sash back into its vertical position.
  7. To test your repair, move the sash up and down a few times. Finally, some fresh air!


The balance system is situated on the window jamb and is protected by a plastic covering. Depending on the window type, the balance system comes in various configurations. Here’s what you need to do to replace a spiral balance:

  1. Remove the window sash from the frame.
  2. Remove the plastic covering from the balance system on each side of the window jamb using a flathead screwdriver.
  3. Detach and remove the balance system with a screwdriver.
  4. From one end to the other, measure the length of the balance system and look for a replacement from a window vendor.
  5. When you acquire a replacement, use a screwdriver to secure it to the window jamb. Then, using a balance winding tool, wind the balance until it can be attached to the balance shoe at the bottom. Cover the remainder with plastic wrap.
  6. Reattach the window sash to the window frame, and your window is ready to use.

If the top sash of a double-hung window won’t stay up, troubleshoot to determine the cause. Knowing how to repair it can assist you in regaining access to your windows. If you are not technically inclined to accomplish this yourself, you can hire a window expert or handyman to assist you in resolving the issue.


Why your sash window keeps sliding down and won’t stay up?

The reason your sash window keeps sliding down and won’t stay up is because one of the balancing shoes has fallen loose from the frame, or a pivot bar has become too deformed to engage with the shoe. The defective balance weight is another reason your sash window keeps sliding down and won’t stay up.

Something may have broken rather than merely shifted out of place. In this situation, you must locate and replace the faulty component. There are three potential candidates: The pivot bar is the short metal bar that connects the sash’s bottom to the balance shoe. If it becomes distorted, it may not interact with the shoe, necessitating a replacement. Of course, the shoes could have warped or fractured as well.

Another possibility is that the weights themselves are faulty. Balance weights exist in various shapes and sizes, with some being spring-loaded. Take caution when removing yours, as they may be under stress and may spring back. If you can’t find an appropriate replacement for the damaged component, you’ll have to replace the entire window.


How to fix a sash window that keeps sliding down and won’t stay up?

You can fix your sash window that keeps sliding down and won’t stay up by fixing your counterbalance or replacing your pivot bars.

You can use these steps below to fix your sash window that keeps sliding down and won’t stay up.


  1. Put the window sash into an approximate 90-degree position by tilting it inward.
  2. At this point, the sash should be able to be removed from the jambs.
  3. You may find the pivot bars at the very bottom of each of the sash’s side panels.
  4. Check both pivot bars for wear, damage, or any twisting that may have occurred.
  5. If you discover damage on a pivot bar, you should eliminate that component.
  6. You can get a replacement for the component at a window supply company in your area if you take it there.
  7. You will need to examine the shoes to see if there is nothing wrong with the pivot bars.
  8. The grooves in the window jambs on either side of the window are where the shoes are stored.
  9. The spot around halfway up the jambs where you would anticipate an open sash to sit should be reserved for the shoes.
  10. It indicates that one or both of the shoes have dropped out of position if they are near the bottom or very low. When the window is opened, the pivot bars are not connected to anything when they should be.
  11. Plastic or metal could be used to make a shoe, and it will have a cutout in the shape of a U. Once the shoe is fastened, the U should be facing upward.
  12. Insert the screwdriver into the slot, then turn it a quarter of a turn so that the U is towards the side.
  13. Move the shoe so that it is in the correct position.
  14. The shoe can be secured in its current position by turning the slot back to its locked position.
  15. Place the sash back over the jamb, and evaluate how well it functions.
  16. If a shoe is damaged rather than misplaced, use the screwdriver to pry it from the jamb.
  17. If you take it there, you can buy a replacement for the part at a window supply company
  18. The fault lies within the window’s internal systems if there are no obvious issues with the window’s pivot bars or shoes. It would be best to replace the window.


Why your vinyl window keeps sliding down and won’t stay up?

The reason your vinyl window keeps sliding down and won’t stay up is because the balances are disconnected or improperly tensioned, or your window shoes have fallen off. A broken pivot bar is another reason your vinyl window keeps sliding down and won’t stay up.

The first thing to know about window balances is that they come in numerous varieties, including spiral balances, block, tackle balances, and constant force balances. Each has a unique mechanism for opening and closing the window sash and holding the window sash open. Parts of these balance systems can sometimes separate, usually due to an internal component breaking.


Modern constant force balance systems are made up of multiple moving pieces, including the shoes that connect the window sash to the balance mechanism, keeping it open. However, these shoes can become dislodged at times. To correct the problem, remove the sash from the window frame and then identify the slots on either side of the window frame.

The pivot bar is affixed to the sash’s bottom, which keeps the sash attached to the balancing shoes. The pivot bar may be broken if you’ve determined that the issue isn’t with the shoes. Examine the sash’s underside to see if it has snapped or twisted or if there is another reason why it isn’t reaching the balancing shoes. If you discover an issue with the pivot bar, contact your window manufacturer to see if new parts are available.


How to fix a vinyl window that keeps sliding down and won’t stay up?

You can fix a vinyl window that keeps sliding down and won’t stay up by repairing the pivot bar or reconnecting your balances. Repairing your shoes is another way to fix your vinyl window that keeps sliding down and won’t stay up.

Here are steps to fix a vinyl window that keeps sliding down and won’t stay up.


  1. First, unlock your window. Raising your window by at least 6 inches will allow you to clear the lip at the bottom windowsill.
  2. Put your index fingers on the tilt locks on the window sash’s upper right and left sides. To remove the latches from the window casing, slide them toward the center of the window.
  3. Move the top of the sash out from the window casing until it is horizontal.
  4. Lift on the right side, holding both sides of the vinyl sash until the metal bar connecting the bottom right side of the sash to the balancing shoe in the casing is freed. This disconnects the metal bar on the bottom left side of the sash from the balancing shoe on the casing’s left side. Because your vinyl window won’t remain up, one or both of the metal bars in the balance shoes may be disengaged.
  5. Look for the balancing shoes inside the casing. If one or both shoes are at the top or bottom of the sash opening, they must be repositioned.
  6. Insert the tips of a flathead screwdriver into the balance shoe slot. Turn the balance shoe one-quarter turn toward you so the slot is horizontal to the floor, and release the balance shoe brake if appropriate.
  7. Using the screwdriver, raise or lower the balancing shoe. Assemble both balancing shoes, so they sit roughly halfway between the bottom of the windowsill and the top of the sash opening. To lock the shoes in place, twist the balancing shoes one-quarter turn away from you.
  8. Place the sash horizontally on the floor. Insert the metal bar on the left side of the sash into the balancing shoe on the left side.
  9. Raise the right side of the sash until the metal bar on the bottom of the sash fits into the right casing. Lower the sash’s right side until the balancing shoe’s metal bar is engaged.
  10. Maintain the horizontal position of the sash. Raise or lower either side of the sash until the sash seems level.
  11. Replace the sash’s top with the window casing. Make any necessary modifications to the right or left sides until you snap the sash back into the casing, automatically engaging the tilt latches.
  12. Lower the window until it comes into contact with the lower sill. Increase the height of the vinyl window sash by 5 or 6 inches. The window should remain open at all times.